Customer Comments

Phil,
I thought you'd like this comment from a purchaser of the color book "Pattern and Experimental Pieces of WW-II" that you printed for me. The writer is a highly regarded dealer in coins and currency with a very critical eye:

Congratulations, Roger!
I was blown away when I opened the envelope.
First impression had to be the superb print quality (pages, text and images).

Thanks!
Roger Burdette

Hey Phil,
I realized I've never taken the time to thank you, but this Oxen book is amazing. Your service was impeccable, and the end product makes our product table POP! Thank you for everything you've done to make this project great. Hoping to need to order again in the near future.

Joe Sangl
Author
Oxen

Dear Phil:
Our books arrived last night, and they are beautiful! Thank you for your help. You and your staff provided exceptional service, and the quality of the color printing fulfilled every one of my expectations.

Everyone who has seen Tom T. Terwilliger, Now Where Can You Be has commented on the richness of the colors. The book looks exactly as I imagined. Thank you for helping to make this project a success!

Brett Birdsong
Illustrator
Tom T. Terwilliger, Now Where Can You Be

Phil,
Again you have produced a great-looking book at a competitive price with full disclosure on the quote and wonderfully prompt delivery.
Thanks again for the super service.

Ted Kaye, author of, Canadian City Flags

To Phil and every one at Signature Book Printing,  

Thank you sooooo much for such a wonderful product.  People love the look of my poetry book!  They comment on the quality and the cover like it's the best thing since sliced bread.  Aquiring your services is the best decision I've made so far this year.  Your customer service and professionalism set a real precedent.  And the end result...WOW!  I am completely impressed and will be using your services as often as I need book printing.  I will also do my best to reference business your way.  Thanks again!  

Seria Mills 
Thunder Mills Publishing
Widow Black's Paper Bait

I highly recommend Phil Nanzetta and Signature Book Printing.  I live overseas and had no experience in book printing before contacting him. I received personal attention, quick feedback, speed of production, and a very high quality final product. Shipping was also of a very good quality; the books arrived on the island without damage, even after ocean shipping

In particular, I'd like to stress the easy communication with Phil Nanzetta.  Emails and questions were returned within hours.  Sending documents back and forth was without problem and a very fast and easy process.  Phil was always willing to find solutions to all my inexperienced questions and requests.

Cecile Davidson
Hiking Bermuda

I did a lot of due diligence before I spent my hard earned money publishing not only a book, but my first one.  It was a tremendously scary undertaking since I did it from scratch by reading hundreds of pages on the internet. After being made comfortable with the language on Phil's www.sbpbooks.com web page, I called to inquire further.  I am very pleased to say that from the start (even before deciding to make Signature Book Printing my printer) to the finish (receiving and now selling a very high quality product), I made the right choice in working with this firm.  From the pleasant customer service of Erinn, to bookkeeping with Linda and last but not least, the "hand holding" from Phil himself, I can not give a stronger recommendation!

My sincere thanks and loyalty!

Matt Trusskey
Lakeside Publishers
Time Spent

Books received last Friday.  They look super.  I appreciate the professional and user friendly way in which you conduct business.  One of the keys to my favorable impression is your "thin" organization design.  Other houses have driven me to distraction because the right hand does not know what the left hand is doing.  Your hands work perfectly! Kudos, and I can't wait to write another book for you to handle.  Also was pleased with the cover design - really gives the book a nice punch.  you can use me as a reference anytime.

James M. Johnson
Leasingpress.com
Power Tools for Small Ticket Leasing

I will definitely recommend you to others who want to self publish.

Gail Marie Mitchell
Zomay Press
Cling To Me
The Things She Does At Night

Oh, and by the way....

{quoting from Signature's quote form}
Our prices are complete, and they are for exact quantity. We suggest that when you are comparing costs, you watch out for hidden charges in some printers' quotes; these may be listed as administrative fees, proofs, proof shipment, 10% overs, and other tricks that make it tough to see the actual cost.

I know this is standard language in your quotes, but I have to comment...  There is no need to do that comparison.  Of all the printers I've checked out for this project, your company is the most cost effective while still maintaining high quality.

BTW, I grew up with a family run mailing and printing company, so I'm rather picky.

Lisa Paradis Berkenbilt
Shore Leave Program

I am pleased to write this letter of reference and endorsement for Signature Book Printing and Phil Nanzetta. I want to let the world know that this book printer is, without doubt, the company you want to work with if you are thinking of publishing a book, whether it’s your first or your 10th book. In my work as an editorial consultant, I have helped three authors publish their books using Signature and the results have always been truly a dream. Furthermore, when I had the chance to start my own publishing company, I did not hesitate to do so because I knew I had the printing part of the equation all lined up. I knew I could count on Signature to help me, guide me, and provide great printing. The entire team at this company is exceptional, with personal service beyond comparison. Phil Nanzetta goes out of his way, time after time, to respond to your emails quickly, to inform and update you on the status of your project, and to live up to his word. More than once, Signature has provided me with beyond-the-line-duty service.

In one case, I consulted on a book project for a nonagenarian who was writing his life memoir. He had founded a hospital in Los Angeles and was a well-known figure in the community. We wanted to publish a hard-cover edition of his book in time for the author’s 97th birthday in just 30 days!!! And Phil Nanzetta got the job done for us in a beautiful book in 30 days time.

I have now founded my own publishing company, the Creativity Coaching Association Press (see www.cca-press.com), focusing on books about creativity and a creative lifestyle. Signature has printed two press runs of my new book, Inspiring Creativity, and I hope you will take a look at my book if you are interested in this subject area. I invite you to email me at publisher@cca-press.com if you would like further details about my experiences with Signature Book Printing a company that I highly recommend to any author or publisher who is looking for a quality printer with extremely high standards of professionalism and personal service.

Yours sincerely,
Rick Benzel, (publisher of Inspiring Creativity)
 

Phil - I want to thank you for the way in which you (personally) and SBP (corporately) handled printing my book "Deny Them the Night Sky". Every aspect of the transaction, start to finish, was at the highest level of professionalism - not to mention you folks being about as user-friendly as humanly possible. The advice you gave was uniformly superb and timely (including the info you volunteered when I didn't know what to ask!), and the level of help went far beyond what one might expect. The book is oversized, complex, and not short at 520 pages, including the color section. Your advice greatly improved the final product, and the entire process was smooth and efficient. No glitches at all. Everything you said would happen occurred as planned, on schedule, at the cost quoted. This was my first publishing venture, so I knew zilch about the realities of the process - believe me, if and when I do this again, you folks will simply get my business no questions asked. I've already recommended you to a couple of friends, and would be happy to field any requests you may have from potential customers for references.

Eric Shulenberger
(ericshul@u.washington.edu)
(206-685-1457).

(author of Deny Them The Night Sky)
 

The UPS shipment of books arrived today. We are absolutely pleased with the final product as these books look far greater than our expectation. The lay-flat-matte cover is truly a lay flat (being tested well in our very humid day today), unlike our first edition of a promised lay flat (including extra charges) where the covers instantly curled as if they were placed in hair curlers. The quality of paper and printing also have a welcoming invite to the book, it feels good and looks good. Unlike our first edition, we can proudly let these books go into the public.

We also wanted to say to you that we are very fortunate to have crossed paths with Signature Book Printing; your  printing company does what it promises. You have been right up front with us about your materials, costs, and schedules. From our previous experience with another book printing company, we felt ripped off with expensive extra costs and a promised product that was far inferior to our agreement and expectations. We'd recommend you in a heart beat (and  already have) to anyone interested in knowing about our experience or possibly wanting to publish. I truly hope our books will sell and disappear like hot cakes so we will have to go into another printing with you in the future.

Debbie and John Howe
(author of The End of Fossil Energy)
 

Thank you so much for the amazing job you did printing Celebrate! ADHD. It really looks fantastic--the cover is phenomenal and the quality just superb. We are thrilled with the book and your service. Thanks again and we'll hopefully be in touch soon with a new order

Kirk Martin
www.celebrateADHD.com
 

Phil, Thank you for every thing.  The book looks fantastic and the public is very happy with it, as am I.

Thank you for making my dreams come true.

Scott Campos
Skyflying. Wingsuits in Motion
New2Books\campos.htm

I wanted to thank you for the fine quality work you did on my book, "Deal With It!"  I have not yet begun to market this book on a broad basis, but already I’ve sold over 600 copies through word-of-mouth.  At $19.95 a copy that means the project is officially profitable!

Keep the template fresh - a second edition is almost a certainty!

If you’re ever working with a potential client who is looking for a reference, feel free to share my contact information.

Thanks again,
Jeff  Shore
Shore Consulting, Inc.
jeffshore@usamedia.tv
author of Deal With It
 

You did a wonderful job and I'm completely satisfied.  I should also tell you that the book is doing well.  It has been capturing the attention of everyone who comes in contact with it.  Thank you sir.

Chen Chin
The Adventures of Flat Head

One of our customers, Mary D. Osborne, responded to a request for information from a potential customer as follows:

The books look AMAZING - many thanks to you, Phil, and the entire staff who made this experience seem so simple. I cannot say enough good things about working with your company - quick responses to questions, assistance throughout the process, friendly and knowledgeable staff, fairly priced, quality work...what more could one want from a company?!!

So....on behalf of Bethany Church here in LaPorte, IN....thanks again, so much. Everyone is thrilled with the finished product. Blessings to you and your family as well and may you have a wonderful Christmas.

Carey Garwood
150 Years of Amazing Grace: 1857 - 2007

A pleasure doing business with you!

My father-in-law sent us our copies of Essentials of Living and I am so pleased with the outcome. They are beautiful and the quality is excellent. You have delivered all that you promised and relieved all my anxieties about doing business "sight-unseen". Thanks for helping to make CC Thomas' dream come true!

Thanks,
Sandra Thomas

The books are here!  They look fantastic and we are so pleased with your work. Please mark me down as one more satisfied customer. I really appreciate your attention to my project and the fine work you are doing.  Not to mention the fantastic price! Thanks a million!

Loni Parmelly
EXIT Advantage Realty
Arlington, TX
Success in Short Sales

I wanted to take time to express my appreciation for all the help and assistance you have given in the printing and publication of my books. As you are probably aware, I am not an experienced young writer. I have forgotten more about writing from my school and college days than I remember. Self-learning and remembering computer and word processing has not been easy. Please thank Linda Wood and others for the excellent help.

Back when I began looking for a company to print the first book, I found it to be a long and arduous task. During the search I learned to be cautious because of my inexperience in the field, although I consider myself experienced and successful in other undertakings. The purpose of my writing now is not financial gain. "You" have helped fulfill that purpose.

In the future I plan writing other books. If I am able to complete them, I hope you are there to assist - as you have with my present books.

Oliver Gann
Yasha Publishers
Conquest of Endless Life
Overcoming Cancer and Death Fear

It is a distinct pleasure to recommend Signature Book Printing. The finished product of my book was very high quality and outstanding, especially the beautiful four-color cover. Phil Nanzetta and Linda Wood are true professionals -- their customer service was "second to none". Questions I had about my book were answered promptly and professionally.

Signature's website is outstanding and HONEST. Everything they advertise is true -- nothing is "hidden" like on other book publishing web sites. Keep my "printing plates" handy -- future reprintings of Mayday! are a certainty. I'm currently writing another book; Signature will be printing that one too!

James L. Hopp
Mayday, Tragedy at Sea

Dear Phil:
Just a quick note to let you know that the copies of DOING MY DUTY arrived this afternoon as scheduled.  And they look great!  Print and photo quality are excellent as is the cover design and color.  Preliminary reviews are outstanding.  As you know this is the second book that you printed for me.  The first one, LOOKING BACKWARD, was very well received and I now have every reason to believe that this one will be also.  Again, I appreciate your expert advice, your high standards, the high quality of your work, your patience - and your reasonable prices.  I intend to write another book and look forward to working with you again.  Thanks again!

Steve Banks  

I got a first look at the books today and they are absolutely fabulous. And what a flawless, seamless process it has been working with you guys. I look forward to doing business with you again.

Steven A. Anderson
Editor, Acquisitions & Marketing
Goldminds Pulishing, LLC

Thank you, Linda! The books are fantastic. We have already sold a lot of them. hopefully, we will soon have another project we can work with you on. I am recommending your service to other short-run writers and artists!

Grace Fong
Author of "Fish For Thought"

Hi, Phil
Thanks for being on board with us again.  We are so looking forward to holding book #3 in our hands. I know it will look & feel fantastic because of your great work!

Many thanks for all you do & your commitment to a quality product.

Best,
Alva, Author of
Circus Fever
On Your Mark
I'm 5

Greetings Phil,
The Nipper Collectibles Book, Volume II is outstanding.  You are a pleasure to work with and we will highly recommend Signature press to anyone writing books who want quality work done by a professional and caring person and staff.

Robin & Joan Rolfs
Authors of
The Nipper Collectibles and
The Nipper Collectibles Book, Volume II

Hi, Phil,
I just got the shipment of books last night and boy you exceeded my expectations. The book is awesome!  I can't thank you enough for doing such a great job.  Let's hope I will be contacting you soon for a reprint

Tammy Anderson
Swimming with Autism

Hello Linda and Phil,
Great news about my book Washington’s Waltz that you printed at the beginning of the year!  3x3 Magazine, one of the biggest names in contemporary illustration, has given a merit award to Washington’s Waltz  for their annual Pro Show.  This is a GIANT honor and I am so grateful for the amazing printing job you all did, as I’m sure that helped in getting the book noticed.  Thank you again for doing a splendid job – I look forward to doing further projects with you.
http://www.3x3mag.com/

Best,
Cassie Kelly
Washington's Waltz